It's Commitment to Friendliness
This is it. The final key. The reason I love Gulf Shores and Orange Beach. People here are genuinely friendly! Not just business owners, but the people who live here as well. Which, come to think of it, makes sense. If you're friendly, you expect friendliness from your businesses and government as well. Right? On my last trip, in Gulf Shores for business, I was checking email on my phone as I got off the elevator. Distracted (think romantic comedy business woman in New York without the high heels or $80 manicure), I stepped off the elevator and almost crashed into an adorable couple bringing groceries to their condo. They could have gotten mad at me. I mean, I almost made the man spill a bag. Instead, he smiled. So did she. They asked if I was all right. They asked me! Of course, I apologized for being distracted. A conversation ensued. They asked what brought me to Orange Beach. I asked if they are permanent residents (they weren't — just here for two weeks to unwind.) Then they offered recommendations of places to eat and things not to miss! As we parted ways, the lady, sweet as could be, said, “I hope you get a chance to relax while you're here.” Not in a condescending, snooty way, but sincerely. We saw each other a couple more times at the elevators. They always greeted me with a smile and asked what I got to do that day. I always asked what was for dinner!
This is what happens on Alabama's beaches. Stand up to get a napkin at a counter-style restaurant and expect staff to ask how they can help. Stop to take a photo along a walking trail and expect other people to pause so you can get the shot. Ask for a special request (I have food allergies) at any restaurant and know that the staff will go above and beyond to meet your needs. It's not manufactured. It's just what people do. It's who they are. It is Gulf Shores and Orange Beach.