The condo itself is beautiful,...
The condo itself is beautiful, roomy and quite comfortable. The only complaint I have about the actual condo is that there are no drawers at all in the master bedroom (no where to unpack clothing). The complex was also very nice and well-kept, but there were a few issues: some of our family members had trouble getting into the indoor pool and the staff was a little rude to them. Also, there was a pretty big problem with the key card on the first day. As a result, we were locked out of our room for over an hour while the staff of the Phoenix X worked on getting us back in (since there is no one in the office at the Phoenix XI after 5 pm). Seems the key card reader was dirty and only needed a little alcohol on a cotton swab to clean it. Fortunately, we had other family members staying in the same complex, so we weren't too terribly inconvenienced. Otherwise, the complex is one of the nicest we have ever stayed in - well maintained with plenty of elevators and carts to accommodate. We would definitely consider staying here again.